We have decided that in these difficult times we will keep innovating, both our physical and software servers and our software security.
We have now acquired an HTTPS gateway (you can find it at JASPAR – Web Access) and allow you to work through a classic RDP desktop or for the enthusiasts through HTML 5. All secured through the 2FA mobile app.
You can find a video tutorial on how to set up your initial launch here
For those using HTML 5, here are some tips on what to look out for…
PRINTERS VIA HTML 5
You need to invoke PRINT and then use this printer
COPYING FILES TO THE SERVER AND FROM THE SERVER TO THE PC
Use the panel above…
Copying from PC to server – you can find the file on your desktop
Copying from server to PC – you can find the file in the Downloads folder
Most common login errors
After 4 attempts, your access will be locked for a period of time (a specific time). You need to wait 15 -20 minutes or contact technical support firstname.lastname@example.org
DELETING YOUR AUTHENTICATOR ACCOUNT
If you delete your account in the app, you must again contact our technical support at email@example.com